CHRISTOPHER L. LAMBROS

4363 Kenion Forest Drive

Lilburn, GA  30047

Home: 770.923.6435

chris@lambros.net

Mobile: 770.366.3495

 

SENIOR-LEVEL IT DIRECTOR

ARCHITECTURE, INFASTRUCTURE and OPERATIONS

 

PROFILE & VALUE

IT Infrastructure ExpertDynamic IT director with extensive experience and exceptional success in conceiving, planning, developing and executing strategic and tactical IT initiatives that drive top-line performance and bottom-line results. Technically proficient in aspects of data center, network, global operations, systems, and application hosting, design, and operations environments.

Consummate Management Professional— Top-performer and valuable contributor to corporate executive teams. Extremely versatile with high-caliber cross functional management qualifications, experience-backed judgment and excellent timing. Outstanding role model. Educated (Ken Blanchard) manager, talented team builder, mentor and leader.

Diverse Industry & Situational Experience — public and private; small and Fortune 100; startup, rapid growth, turnaround consulting, telecommunications, medical, automotive, small, medium and large business.

Extraordinary Personal Characteristics — Articulate, intelligent, ambitious, self-driven and creative. Outstanding corporate ambassador to customers, industry groups, regulatory bodies, and employees.

QUALIFICATIONS & EXPERTISE

Internet Strategies & IT Projects

Data Center planning and Implementation

Design / Build / Run Operational Model

Outsourcing & Offshore Execution

M&A IT Planning and Execution

Crisis & Change Management

Budget & Performance Improvement

Team Building & Leadership

Vision, Strategy, Leadership & Execution

Technical Certifications

Vendor Negotiation and Management

 

 

EXPERIENCE:

 

at&t Technology Group, Inc. (http://www.att.com)

(Formerly BellSouth Technology Group, Inc)

TECHNICAL DIRECTOR                                                                                                                                                                  07/2005 – Present

 

Areas of responsibility:

·         Management of team of (8) architects, consisting of employees and contractors (local and remote workers).

·         Deliver technical solutions designs and cost estimates for all enterprise infrastructure projects, and Regional Internet Data Centers (RICs).

·         Partner with business units and delivery organizations to provide technology consulting throughout the application lifecycle.

·         Manage and enforce standards compliance.

 

Key Accomplishments

·         Responsible for estimation of architecture expense and capital expenditures for major projects.

·         Responsible for leading design meetings and providing guidance on decision making.

·         Disaster Recovery Strategy: established “DR by Design Strategy and guidelines” design patterns to ensure consistent DR design across all solutions

·         Accountable for $4.0M network infrastructure project budget.

·         Successful design and implementation of over 100+ enterprise infrastructure projects per year.

Key Accomplishments

·         Network Capacity Upgrades: increased LAN capacity, installed “out of band” IP network to reduce per port costs, relocated & consolidate LAN switches (reduced CAPEX spend)

·         Merger & Acquisition (M&A) planning and implementation (network, data center, enterprise email, User Authentication and Identification, Application Testing, Instant Messaging, and Help Desk) for the largest merger in telecommunications history.

·         Responsible for managing multiple architecture projects supporting thousands of end-users and millions of elements.

·         Responsible for advising Project Managers on implementation methodologies and timeline planning

·         Established multi-function data center strategy, allowing better utilization of data center & infrastructure resources.

·         Strategy, Design, and implementation of (2) Regional Internet Data Centers (Internet gateway infrastructure between enterprise network and public network) to include production and pre-production environments.

·         Developed and executed solutions design standards for several infrastructure technology areas (storage, backup, platform, network)


BellSouth Telecommunications, Inc (http://www.bellsouth.com)      

SR. NETWORK MANAGER – INTERNET TECHNOLOGIES & NETWORKS                                                                       01/2002 – 07/2005

 

Areas of responsibility:

·         Provisioning and tier 3 support of (4) Online & Internet facing data centers., Enterprise & Internet facing DNS, GSLB (Global Server Load Balancing), over (75) Internet & enterprise facing hardware load balancers,  (10) Web proxy servers,  over 150 supporting routers and switches.

·         Provisioning and tier 3 support of customer facing co-location and managed offering data centers (eBusiness Centers) for retail customers.

·         Hands-on management and mentoring of 9 network analysts supporting strategic BellSouth enterprise services.

 

Key Accomplishments:

·         2003: Realized $1.4M in savings to corporation thru hardware re-deployment

·         2003: Completed over 100 IT projects to support key business initiatives.

·         Relocated 350+ active servers and 12 CRITICAL, online, applications from one data center to multiple data centers (to facilitate shutdown of one leased data center).

·         Accountable for $2.0M Hardware / Software Maintenance Budget.

Key Accomplishments

·         Implemented behaviorally based methodology system to provide management the information needed to effectively run the business and constantly improve performance.  The system focuses on: 1) Work Measurement, 2) Process Management, 3) Management Controls, and 4) Employee Development.

·         Developed and implemented business and operational requirements, in conjunction with business unit CIO towers, for broadband provisioning and support systems.

·         Design & implementation of Disaster Recovery site for data center and systems supporting retail service offerings.

·         Developed & implemented interface agreements with other BellSouth operating entities to manage Service Levels and define roles and responsibilities.

·         Developed OSS (Operations Support Systems) and process to support layer 4-7 network services in the enterprise.

·         Executed plan and design to outsource and offshore technical support desks (public & enterprise) to multiple support providers.

 

BellSouth Technology Services, Inc (http://www.bellsouth.com)      

CORE SERVICES MANAGER – INTERNET OPERATIONS CENTER                                                                                   08/2000 – 01/2002

 

·         Created & Implemented Change / Problem management process & procedures for team, with corporate compliance.

·         Management of tier 3 support services for Internet & Layer 4 - 7 related technologies for entire BellSouth enterprise (enterprise & Internet facing networks).

·         Hands-on management of routed and switched Ethernet network utilizing Cisco 7500 / 4000 / 2600 / 7200 routers and Catalyst 5000 / 6500 / 2900 series switches.

·         Accountable for resource allocation planning & work entry processes.

·         Designed & Implemented multi-gigabit switched & routed Internet facing network utilizing Cisco routers, switches, and CDN equipment.

·         Application integration specialist for several customer-facing applications with legacy backend systems, network infrastructure, and mid-range application servers.

·         Designed & Implemented Load Balancing, Network, Business partner WAN, and Firewall architecture for Oracle 11i (CRM) application for www.fastaccess.com

·         Consolidated infrastructure maintenance contracts to save $250K / year.

·         Hands-on management and implemented of 6 pairs of Checkpoint firewalls (4.0 & 4.1) on Solaris Enterprise hardware platform with Stone Beat HA software.

·         Hands-on, interactive, management of 8 network analysts providing revenue generating, long distance, and ADSL enabling applications to retail, business, and CLEC customers for the entire BellSouth 9 state region.

·         Management of team to provide all stages of project life cycle (Design, Build, Run) for customer facing Internet & Intranet applications.

·         Catalyst Award – June 2001

 

Healtheon / WebMD (http://www.webmd.com)

NETWORK ENGINEER                                                                                                                                                                   06/2000 – 08/2000

 

·         Managed Checkpoint Firewall 4.0 environment of 16 firewalls (Nokia i440 network appliance) to provide intra-company WAN via VPN tunnels, for acquired companies.

·         Designed & Implemented Cisco 7507 Router w/ BGP routing to multiple backbone ISPs

·         Implemented Cisco Works 2000 w/ Resource Manager Essentials & Access Control List Manager to monitor & manage a Cisco Powered Network.

·         Implemented multi-site WAN solution, for PDTS (Pharmacy Drug Transaction System) processing by multiple vendors / partners, including DOD.

·         Designed & Implemented ISDN (BRI & PRI) backup solution for 13 site Frame Relay network utilizing Cisco 3600 / 2600 hardware.

·         Designed switched Ethernet LAN segment for production systems & desktop LAN, utilizing Cisco infrastructure.

·         Designed & Implemented Legacy x.25 host connectivity via Frame & Point to point utilizing Cisco routers & DLSW.

·         Designed & tested load balanced PDTS to increase processing throughput, capacity, and increase reliability with HA.

DeCarlo, Paternite and Associates, Inc.

GENERAL MANAGER – WEB SOLUTIONS                                                                                                                                04/1999 – 06/2000

 

·         Managed team of 21 network engineers. (Tier 1,2,3)

·         Managed internal Windows 2000 Migration w/ Netware 5.0 Integration

·         Reduced Operating Expenses by 35% in one year

·         Managed Vendor Relationships with Microsoft, Citrix, NCD, Hewlett Packard, and Acotec.

·         Assisted with technology plan for 2000. Planning included business direction and lead products & technologies.

·         Exchange 2000 & Exchange 5.5 Integration

·         Accountable for Internal operations (Telecom, Internal Network, Purchasing, Building Operations) for 4 sites in 2 states (Ohio & Florida)

·         Managed operations budget for 1999 / 2000

·         Created & Implemented Company’s ISP, ASP, IPP division. Including Internet backbone, product offering, and business plan.

·         Designed, planned, and implemented site consolidation for both states.

 

DeCarlo, Paternite and Associates, Inc.

NETWORK TECHNOLOGY SPECIALIST                                                                                                                                    10/1998 – 04/1999

 

·         Technical Team Manager of 6 / Client Load of 15

·         Implemented Terminal Server 4.0 w/ MetaFrame 1.8 for 65 Remote Users utilizing NCD thin clients & NCD Management Software.

·         Implemented Several Enterprise Firewall Solutions: Cisco PIX, MS Proxy, BorderManager, Gauntlet, Checkpoint.

·         Configured & Installed Cisco 2500, 3600, 2600,700, Access Pro PC card, series routers to support DLSW, IP, and IPX protocols. Routing protocols included IGRP, RIP, BGP, and static.

·         ERP Award – June 1998 & December 1998

·         Designed & Implemented 15 Site WAN with Voice over IP over Frame Relay utilizing Cisco 2600 & 3600 Hardware.

·         Designed & Implemented wireless, RF enabled LAN for warehouse automation systems utilizing Intermec hardware with real-time inventory management.

·         Designed Infrastructure backbone for City of Parma, Justice Center utilizing Nortel & Cisco infrastructure.

·         Designed, tested, and piloted an Internet connectivity solution for Candlewood suites, allowing public access for guests and secure WAN connections for hotel offices, via VPN.

·         President’s Award – 1998

 

DeCarlo, Paternite and Associates, Inc.

NETWORK ENGINEER                                                                                                                                                                       9/1997 – 9/1998

 

·         Designed & Implemented Optivity 7.0 for multi-site WAN to monitor Infrastructure Hardware, UPS, and RF Systems.

·         Designed & implemented several switched Ethernet (100 / 10) networks with Bay Networks & Cisco switching products.

·         Implemented 15 Router, Hub & Spoke design, connectivity solution for school system utilizing dedicated Fiber w/ T1 muxing.

·         Configured & Installed Bay Networks AN, ARN, ASN, and BLN, BCN routers with IP, IPX, Frame Relay, ATM, PPP, NAT, Dial –On- Demand, and WCP protocols.

·         Implemented full mesh 155mb ATM OC-3 / OC-12 network, consisting of 26 IDFs, 28 VLANs, 5 ATM Core Devices, using Bay Networks 5000BH / Centillion 100 infrastructure products.

·         Designed & Implemented 200 user Inbound / Outbound Fax system utilizing DID trunks & centrex  & integration w/ Exchange Server

·         Designed & Implemented 8 site, 15 Server, Exchange 5.5 Organization.

·         Experienced with the following UN*X systems: SCO Open Server 5.0.2, SCO 3.2.4.2, HP-UX 9.20, HP-UX 10.20

·         Maintained 13 Postoffice MSMAIL 3.5 organization.

·         Found Bug in MS Exchange Dial-Up IMS (Q189586)

·         Conducted CCMAIL to Exchange planning workshops & seminars.

·         Conducted Microsoft Exchange Planning Workshops

·         Maintained / Upgraded 31 Server (900 Users) Windows NT 4.0 / 3.51 LAN / WAN.

·         Supported more than 15 Company’s Microsoft Exchange Environments

·         Implemented Novell SAA server with connectivity to IBM VSE/390 mainframe.

·         Implemented Bay Networks Centillion 100 ATM switch for IBM AIX systems (Including SP3) to support SAP application hosts & database connectivity.

 


Cellnet Telecommunications

TECHNICAL OPERATIONS MANAGER                                                                                                                                          8/1995 – 8/1997

 

·         Migrated entire company from UNIX platform to Microsoft Client / Server environment.

·         Designed & Implemented Windows NT 4.0 Network using TCP/IP protocol and the single domain model.

·         Developed and Implemented corporate WAN using Bay Networks routers with DS1 connectivity.

·         Assisted with the development and implementation of the cellular industry’s first CISC based cellular billing system, UNITY.

·         DBA for Unity, a billing and customer service package, written in the OpenInsight development & database environment.

·         Configured, installed, and tested the hardware for over 40 Windows 95 and Windows NT workstations.

·         Managed 4 Cellular Service Technicians (2 Locations) and 1 Inventory Clerk.

·         Created authorized service center status for several cellular hardware vendors (Motorola, Mitsubishi, Audiovox, NEC)

·         Experienced with the following software: Microsoft Office 95, Microsoft Office 97, Borland Paradox 4.5, Revelation OpenInsight, Procomm Aspect  Language, Lotus 123 for windows (4.01) & dos (3.4), PC Anywhere, and several network packet analyzers.

 

 

TECHNICAL CERTIFICATIONS:

 

  • Microsoft Certified Systems Engineer + Internet
  • Citrix Certified Administrator
  • Microsoft Certified Trainer
  • NetServer Technical Professional
  • Cisco Certified Network Associate

 

REFERENCES:

 

Available upon request